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Usually Ships

This denotes how many business days until this item will be received by our warehouse.  After receiving the item, our warehouse usually packs and ships the item within twelve hours.


Minimum Advertised Price ("MAP")

Some manufacturer's impose MAP guidelines on their authorized dealers.  This policy states that we can not advertise/display our selling price on a specific item if it is below a certain amount.  Our products are priced very competitively and many times are below the MAP price.  This guideline states that a customer must request our price either by phone, fax or email.  We have setup our online system to easily and immediately send you our price via emailYou can still order these MAP items by adding them to your online cart.  The initial "view cart" screen will only display the list price of that item; however once you start the checkout process, the adjusted lower pricing will be displayed.


Ordering Online

Order Online, by searching for items by product category or entering search criteria into the search box that appears on every page of our site.  Once you have found an item, click the add to cart link.  When you have finished shopping click the checkout link from our menu bar to complete your order.  Please remember price & quantity's are displayed in real-time and come from the same database our internal sales representative use; so price/availability online will be the same as if you called us.  Generally orders placed before 1pm Central Time, for in-stock items, will ship the same day.


Availability Status


Please note that our system provides real-time availability.

In Stock

This denotes that an item is a normally stocked item and it is currently in-stock and available for immediate shipment from our warehouse.


Out of Stock

This denotes that an item is a normally stocked item; however we currently do not have any available for immediate shipment.  You may still place an order for this item and once it is received, it will be shipped to you.


X-X Days (e.g. 5-7 Days)

This denotes that we currently do not have any stock available for that specific item and estimates how many business days it usually takes for us to receive the item once you have placed an order for it.  This estimate is based on the manufacture having the item in stock. After receiving the item, our warehouse usually packs and ships the item within twelve hours.


Special Order

This denotes that an item is a non-stocked item.  Once you have added the item to your cart and completed the checkout process, this item will be ordered specifically for you.  Special order items are non-returnable and non-cancelable. Your account will be charged upon placing an order.


Quantity Available

This denotes the actual real-time quantity of an item that we currently have available for immediate shipment.


Back Order Lead Time

This denotes how many business days it usually takes for us to receive this item when we do not currently have it in stock.  This estimate is based on the manufacture having the item in stock.



Return Classification


Standard

This denotes that an item is subject to our standard return policy.


Special Order

This denotes that an item is a non-stocked, Special Order item.  Once you have added the item to your cart and completed the checkout process, this item will be ordered specifically for you.  Special order items are non-returnable and non-cancelable. Your account will be charged upon placing an order.


Expendable Item

This denotes that an item is considered consumable and cannot be returned or exchanged. Some examples of expendable items are: batteries, bulbs, recordable media, etc.


Custom Made / Specially Modified

This denotes that an item is made-to-order.  Once you have added the item to your cart and completed the checkout process, this item will be ordered specifically for you.  Custom Made and Specially Modified items are considered special order and therefore are non-returnable and non-cancelable.  Your account will be charged upon placing an order.


Closeout/Clearance Item

This denotes that an item is a specially priced Closeout/Clearance item and cannot be returned or exchanged.