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Usually Ships
This denotes how many business days until this item will be received by our warehouse.  After receiving the item, our warehouse usually packs and ships the item within twelve hours.

Minimum Advertised Price ("MAP")
Some manufacturer's impose MAP guidelines on their authorized dealers.  This policy states that we can not advertise/display our selling price on a specific item if it is below a certain amount.  Our products are priced very competitively and many times are below the MAP price.  This guideline states that a customer must request our price either by phone, fax or email.  We have setup our online system to easily and immediately send you our price via email.  You can still order these MAP items by adding them to your online cart.  The initial "view cart" screen will only display the list price of that item; however once you start the checkout process your pre-confirmation and confirmation screens will show the adjusted lower pricing.

Ordering Online
Order Online, by searching for items by product category or entering search criteria into the search box located at the top right hand side of every page on our site.  Once you have found an item, click the add to cart link.  When you have finished shopping click the checkout link from our menu bar to complete your order.  Please remember price & quantity's are displayed in real-time and come from the same database our internal sales representative use; so price/availability online will be the same as if you called us.  Generally orders placed before 1pm Central Time, for in-stock items, will ship the same day.


Availability Status

In Stock
This denotes that an item is a normally stocked item and it is currently available for immediate shipment.

Out of Stock
This denotes that an item is a normally stocked item; however we currently do not have any available for immediate shipment.  You may still place an order for this item and once it is received, it will be shipped to you.

Special Order
This denotes that an item is a non-stocked item.  Once you have added the item to your cart and completed the checkout process, this item will be ordered specifically for you.  Special order items are non-returnable and non-cancelable.  Your account will be charged upon placing an order.

Quantity Available
This denotes the actual real-time quantity of an item that we currently have available for immediate shipment. 

Back Order Lead Time
This denotes how long it usually takes for us to receive this item when we do not currently have it in stock.  This estimate is based on the manufacture having the item in stock.


Return Classification

Standard
This denotes that an item is subject to our standard return policy

Special Order
This denotes that an item is a non-stocked, Special Order item.  Once you have added the item to your cart and completed the checkout process, this item will be ordered specifically for you.  Special order items are non-returnable and non-cancelable.  Your account will be charged upon placing an order.

Expendable Item
This denotes that an item is considered consumable and cannot be returned or exchanged. Some examples of expendable items are: batteries, bulbs, recordable media, etc.

Custom Made / Specially Modified
This denotes that an item is made-to-order.  Once you have added the item to your cart and completed the checkout process, this item will be ordered specifically for you.  Custom Made and Specially Modified items are considered special order and therefore are non-returnable and non-cancelable.  Your account will be charged upon placing an order.